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Company
AboutHelpGeneralFAQ
Frequently Asked Questions
General:
Q: What does this program do?
A: This application is a tool for engineers, corporations, students, professors, and others interested in math and engineering calculations. There are many uses for this program. Following is a list of some of the many features:
-Generates calculations, equation proofs, and diagrams of mathematical and engineering formulas
-Displays the latest engineering codes and is continually updated with the latest changes
-Keeps records of calculations and has the ability to print custom reports
-Provides a dictionary of engineering terms
-Full search capability based on the calculations, dictionary, and engineering tables
-Users may customize their screens and generate custom reports, save data, and develop and keep track of projects, among other options
-Customizable nformation feeds
-Companies may advertise through this application and may post system-wide notes to all employees
-VD Calculations provided in the guides section offer customized solutions to the many different measurements that engineers routinely deal with
Please see the other sections of the web site for more information.
Q: Who can benefit from this program?
A: Professional engineers can use this on the job to solve real-world engineering problems, quickly and easily.
College students and professors can use this application as an educational tool to learn engineering/mathematical proofs.
Corporations can use this program as a tool for engineers as well as a revenue generator through advertising. In addition, corporations can send system-wide messages through this application to all registered employees.
Q: Is it free?
A: Users may generate calculations, search through the engineering lookup tables, access the dictionary, and use the vd calculator in the guides section at no charge.
Q: What is the benefit of becoming a paid subscriber?
Paid subscribers get all of the free features, along with the ability to customize their personal pages to display feeds (engineering information, news reports, stock quotes, weather, etc...), get important engineering updates, receive time sensitive system information, have the ability to save calculations, view recent calculations, customize reports, print reports, develop projects for use with other subscribed users, and may receive customer support on any issue. Not only that, registered users will soon be able to upload pictures of their projects, will have the option to collaborate with other users via a message center, will have the ability to work on issues in real-time with other team members, and will have access to several reporting templates. There are many corporate tools and soon to be released marketing tools that will come with the subscription.
Q: How much does it cost and how long does a subscription last?
A: ????
Q: What forms of payment do you accept? Currently, we accept only checks or money orders. We will accept all major credit cards through the web site starting March 30, 2005. We apologize for any inconvenience this might cause. If you are interested in becoming a registered user, please send a check or money order to the following address: ?????????
Q: Can I advertise with you?
A: Yes. We offer all users an opportunity to advertise on our site. If you are interested in advertising with us, please e-mail us at info@sfasoft.com.
Q: How do I make a suggestion?
A: Please e-mail us at info@sfasoft.com. We appreciate any feedback we receive.
Q: I noticed an error, what do I do?
A: Please e-mail us at info@sfasoft.com with the nature of the problem and what you feel the correction should be.
Q: How can I hear about new releases and updates?
A: Please visit the homepage - http://www.sfasoft.com - for the latest news. You may also join our mailing list through the web site. You may opt out of the mailing list at anytime. To opt-out, follow the instructions on the e-mails you receive from our mailing list. Please read the terms of use for more detailed information on our policies.
Technical:
Q: What did you use to develop this application?
A: Many hours and a great deal of programming went into this application. We used proven, efficient, reliable, and scalable technologies in the development. We have super fast servers that can handle tremendous loads. And, we have taken meticulous care to develop the software into the most efficient web based engineering application around.
Q: Do I need an Internet connection to use this program?
A: Yes, you need to have an Internet connection in order to use this program. If you are interested in a customized desktop version for your company, please contact us at info@sfasoft.com.
Q: Is this program secure?
A: We have worked extra hard to provide the highest encryption to protect user data. Customers can be secure in knowing that we have extra layers of protection and we will continually monitor and update the systems with the highest levels of protection. Data integrity and security is of highest importance to the SFASoft team.
Q: What are cookies and do you use cookies in this site?
A: ??????????????
Q: How do I generate custom calculations?
A: If you require additional functionality, please e-mail us at info@sfasoft.com with a list of your exact requirements. Additional functionality is an extra service we provide based on customer needs. Each case is reviewed individually by the management team.
Q: How long should I expect to wait for a response regarding a support issue?
A: If you are a registered user, expect to hear back within 48 hours. Members may also access the message boards for possible answers to solutions. Non-registered users must register for customer support.
Q: Does this work on a Mac?
A: This works on any system that has web access. It works well with Macs, PCs, and any other system that supports the web.
Q: I have an issue that is not answered here. What can I do? Please e-mail us at info@sfasoft.com. Thank you!
Q: What does this program do?
A: This application is a tool for engineers, corporations, students, professors, and others interested in math and engineering calculations. There are many uses for this program. Following is a list of some of the many features:
-Generates calculations, equation proofs, and diagrams of mathematical and engineering formulas
-Displays the latest engineering codes and is continually updated with the latest changes
-Keeps records of calculations and has the ability to print custom reports
-Provides a dictionary of engineering terms
-Full search capability based on the calculations, dictionary, and engineering tables
-Users may customize their screens and generate custom reports, save data, and develop and keep track of projects, among other options
-Customizable nformation feeds
-Companies may advertise through this application and may post system-wide notes to all employees
-VD Calculations provided in the guides section offer customized solutions to the many different measurements that engineers routinely deal with
Please see the other sections of the web site for more information.
Q: Who can benefit from this program?
A: Professional engineers can use this on the job to solve real-world engineering problems, quickly and easily.
College students and professors can use this application as an educational tool to learn engineering/mathematical proofs.
Corporations can use this program as a tool for engineers as well as a revenue generator through advertising. In addition, corporations can send system-wide messages through this application to all registered employees.
Q: Is it free?
A: Users may generate calculations, search through the engineering lookup tables, access the dictionary, and use the vd calculator in the guides section at no charge.
Q: What is the benefit of becoming a paid subscriber?
Paid subscribers get all of the free features, along with the ability to customize their personal pages to display feeds (engineering information, news reports, stock quotes, weather, etc...), get important engineering updates, receive time sensitive system information, have the ability to save calculations, view recent calculations, customize reports, print reports, develop projects for use with other subscribed users, and may receive customer support on any issue. Not only that, registered users will soon be able to upload pictures of their projects, will have the option to collaborate with other users via a message center, will have the ability to work on issues in real-time with other team members, and will have access to several reporting templates. There are many corporate tools and soon to be released marketing tools that will come with the subscription.
Q: How much does it cost and how long does a subscription last?
A: ????
Q: What forms of payment do you accept? Currently, we accept only checks or money orders. We will accept all major credit cards through the web site starting March 30, 2005. We apologize for any inconvenience this might cause. If you are interested in becoming a registered user, please send a check or money order to the following address: ?????????
Q: Can I advertise with you?
A: Yes. We offer all users an opportunity to advertise on our site. If you are interested in advertising with us, please e-mail us at info@sfasoft.com.
Q: How do I make a suggestion?
A: Please e-mail us at info@sfasoft.com. We appreciate any feedback we receive.
Q: I noticed an error, what do I do?
A: Please e-mail us at info@sfasoft.com with the nature of the problem and what you feel the correction should be.
Q: How can I hear about new releases and updates?
A: Please visit the homepage - http://www.sfasoft.com - for the latest news. You may also join our mailing list through the web site. You may opt out of the mailing list at anytime. To opt-out, follow the instructions on the e-mails you receive from our mailing list. Please read the terms of use for more detailed information on our policies.
Technical:
Q: What did you use to develop this application?
A: Many hours and a great deal of programming went into this application. We used proven, efficient, reliable, and scalable technologies in the development. We have super fast servers that can handle tremendous loads. And, we have taken meticulous care to develop the software into the most efficient web based engineering application around.
Q: Do I need an Internet connection to use this program?
A: Yes, you need to have an Internet connection in order to use this program. If you are interested in a customized desktop version for your company, please contact us at info@sfasoft.com.
Q: Is this program secure?
A: We have worked extra hard to provide the highest encryption to protect user data. Customers can be secure in knowing that we have extra layers of protection and we will continually monitor and update the systems with the highest levels of protection. Data integrity and security is of highest importance to the SFASoft team.
Q: What are cookies and do you use cookies in this site?
A: ??????????????
Q: How do I generate custom calculations?
A: If you require additional functionality, please e-mail us at info@sfasoft.com with a list of your exact requirements. Additional functionality is an extra service we provide based on customer needs. Each case is reviewed individually by the management team.
Q: How long should I expect to wait for a response regarding a support issue?
A: If you are a registered user, expect to hear back within 48 hours. Members may also access the message boards for possible answers to solutions. Non-registered users must register for customer support.
Q: Does this work on a Mac?
A: This works on any system that has web access. It works well with Macs, PCs, and any other system that supports the web.
Q: I have an issue that is not answered here. What can I do? Please e-mail us at info@sfasoft.com. Thank you!
